P - ¿Qué es Rahua?
R - El nombre Rahua® (ra-wa) se deriva de la rara nuez ungurahua, que se encuentra en la selva amazónica. El aceite de Rahua es un tratamiento altamente eficaz para transformar el cabello seco y dañado, dándole un brillo y salud notables y una piel nutritiva y calmante.
P - ¿Qué puedo esperar cuando prueba por primera vez los productos Rahua®?
R - Usted puede esperar cabello limpio, brillante, suave y brillante acompañado por la tranquilidad que viene de saber que logró los resultados de forma natural. Nuestros productos están elaborados con ingredientes no tóxicos a base de plantas y con un impacto mínimo en el medio ambiente. Debido a que nuestros productos están libres de detergentes agresivos, como sulfatos (SLS), notarás una celosión más ligera que con los champús tradicionales y los lavados corporales.
P - ¿Los productos Rahua® son naturales y orgánicos?
R - Sí, nuestros productos están hechos con ingredientes puros derivados de plantas, ingredientes orgánicos certificados por el USDA y aceites simbióticos® tribales hechos a mano de la selva amazónica.
P - ¿Qué define un producto natural o ingrediente natural?
A - Mientras que muchas empresas utilizan el término "natural", el gobierno de los Estados Unidos no define lo que significa ser un producto natural o ingredientes naturales. El término "ingredientes naturales" es actualmente una categoría cosmética no definida.
P - ¿Cómo define Rahua "natural"?
R - Para nosotros, no hay nada más natural o hermoso que la abundancia de la selva amazónica. Nuestro objetivo como empresa es utilizar esta recompensa, salvaguardada por sus pueblos indígenas, para crear los productos de belleza más limpios y ecológicos del mundo. Rahua es un crecimiento del activismo de nuestros fundadores en nombre de la selva tropical y sus pueblos y es tan fuerte como las tribus y el bosque en sí. Compramos directamente a los miembros de la tribu que cultivan ingredientes utilizando métodos tradicionales antiguos y les pagamos un precio más alto para honrar y sostener su trabajo, su forma de vida y el bosque mismo.
(http://fathomaway.com/guides/south-america/ecuador/itineraries/amazon-rainforest-rahua-travel-debrief/)
P - ¿Qué diferencia a Rahua® de otros productos para el cabello a base de aceite?
R - La mayoría de otros productos a base de aceite utilizan rellenos químicos y siliconas, que recubren su cabello, proporcionando resultados a corto plazo. Los productos Rahua® están hechos con aceites artesanales puros e ingredientes orgánicos y de origen vegetal. El aceite rahua® tiene una estructura molecular extraordinariamente pequeña, que penetra profundamente en el cabello, uniéndose y reparando la corteza, mientras alisa la cutícula para crear un cabello lustroso y saludable.
P - ¿Cómo mejoran los productos Rahua® el cabello seco o dañado?
R - El cabello seco y dañado es muy poroso, lo que lo hace bastante susceptible a la rotura. Tiny Rahua® moléculas encuentran y llenan estas áreas porosas, fortaleciendo, restaurando y embelleciendo incluso el cabello más dañado.
P - ¿Qué son los ingredientes simbióticos®?
A - Symbiotic® es el estándar característico de Rahua®. Para que un ingrediente sea clasificado como Simbiótico®, debe ser cultivado en selva tropical (salvaje) en bosques vírgenes no perturbados, cosechados y preparados utilizando conocimientos indígenas por personas autóctonas del entorno forestal virgen, y debe ser comprado a un precio que ayuda a crecer y sostener estas tradiciones, construir economías y empoderar a los pueblos indígenas. Más información aquí.
P - ¿Dónde se fabrican los productos Rahua®?
R - Todos los productos rahua® están formulados y fabricados en los EE.UU. utilizando ingredientes de origen vegetal procedentes de más de 70 países y los ingredientes ® simbióticos provienen de más de 10 naciones amazónicas.
P - ¿Qué pasa con el término "verde" y "limpio"?
R - Ofrecemos lo que creemos que son los productos de belleza verde y limpio sin mayores de todo el mercado hoy en día. Todo lo que hacemos, desde el cuidado del cabello hasta el cuidado corporal, está hecho con ingredientes orgánicos, simbióticos® y derivados de plantas, dando a las personas la oportunidad de tomar decisiones más saludables, vivir una vida más limpia y estar en contacto con la selva amazónica.
P - ¿Los productos Rahua® son veganos?
R - Sí, todos los productos rahua® son veganos. Amazon Beauty®, el creador de Rahua®, se compromete a preservar y mantener tanto la vida animal como vegetal y los entornos en los que viven.
P - ¿Rahua® prueba en animales?
R - No. Todos los productos Rahua® son libres de crueldad. No probamos productos en animales, ni utilizamos proteínas animales en la fabricación de ningún producto de Amazon Beauty®.
P - ¿Los productos Rahua® son sin gluten?
R - Sí, los productos rahua® son sin gluten. En lugar de ingredientes de belleza que normalmente contienen gluten, utilizamos quinua. Descubrimos que este superalimento de la Cordillera de los Andes tiene un pequeño peso molecular, lo que le permite penetrar más profundo, fortaleciendo el cabello y mejorando la elasticidad de la piel. Aquellos con sensibilidadal al gluten pueden utilizar nuestros productos sin preocupaciones.
P - Mi cabello está bien, ¿los productos Rahua® pesarán mi cabello?
R - No, los productos Rahua® no pesarán tu cabello. Los aceites 100% derivados de plantas que utilizamos nutren y restauran el cabello, añadiendo brillo, volumen y rebote sin añadir peso.
P - ¿El pH de los productos Rahua® está equilibrado?
R - Sí, los productos de Rahua® tienen un pH de 4.5 – 5.5, que es la misma gama que se encuentra en el cabello y la piel saludables, por lo que es una excelente opción para todos los tipos de cabello y condiciones, incluyendo el cabello tratado con color.
P - ¿Es Rahua® seguro para el cabello tratado con color?
R - Sí. Rahua® es especialmente nutritiva para el cabello procesado y tratado con color. La estructura molecular súper fina del aceite Rahua®, un ingrediente clave en Sistema de protección de ™ a color completo :empuja la pigmentación del color profundamente en el tallo del cabello para extender la resistencia del color y fortalecer el cabello débil y dañado.
P - ¿Qué harán los productos Rahua® para el cabello grueso y rizado?
R - Los productos Rahua® proporcionan un control y manejabilidad superiores para cabellos gruesos y rizados. Los potentes aceites Rahua® productos mejoran la textura y la suavidad, dando flexibilidad al cabello rizado, manejabilidad y humedad, y deja rizos suaves, separados y brillantes.
P - ¿Los productos Rahua® son buenos para el cabello liso?
R - Sí, los productos Rahua® son ideales para el cabello liso. La Classic Collection nutre y añade brillo y rebote, la Colección Voluminous aclara y aumenta la capacidad de trabajo general, permitiendo que el cabello mantenga mejor los estilos, y la Colección hydration transforma el cabello seco y dañado.
P - ¿Por qué es el Rahua® Acondicionador Clásico tan grueso?
A - El Acondicionador clásico es gruesa debido a su formulación rica y concentrada. La naturaleza concentrada ofrece un acondicionamiento más intensivo y le permite utilizar menos, beneficiando al medio ambiente.
P - ¿Los productos Rahua® son seguros de usar durante el embarazo o la lactancia?
R - Sí, Rahua® productos de belleza están hechos con ingredientes naturales, derivados de plantas y orgánicos USDA. Nuestros productos están libres de ingredientes agresivos y proteínas animales.
P - Sufro de alergias, ¿puedo usar productos Rahua®?
Los productos a r® rahua están hechos de ingredientes muy puros, pero las alergias y sensibilidades son impredecibles. Al igual que con cualquier cosmético, si usted es muy sensible, le recomendamos hacer una prueba de parche primero.
P - ¿Es Rahua® seguro de usar en el cabello de los niños?
R - Sí, Rahua® está hecho con ingredientes orgánicos de USDA, y puras de plantas que son seguros de usar en el cabello de todos en toda su familia, incluyendo los niños. Sin embargo, usted conoce mejor a sus hijos. Si hay alergias o sensibilidades, recomendamos hacer una prueba de parche sin antes.
P - ¿Qué son los parabenos y por qué son dañinos?
R - Los parabenos son los productos químicos más utilizados para la preservación de productos de belleza. En la investigación, los parabenos se han relacionado con enfermedades y enfermedades. Rahua® no utiliza parabenos en ninguno de sus productos. En su lugar, para aumentar la vida útil de nuestros productos utilizamos un sistema de preservación totalmente natural, incluyendo aceite de palo santo natural.
P - ¿Qué son los sulfatos y por qué son malos para mi cabello?
R - Los sulfatos se encuentran en la mayoría de los champús y limpiadores que producen tornos o suds. Se quitan los aceites sanos del cuero cabelludo y pueden causar cuero cabelludo seco, caspa o cabello encrespado y deshidratado. Rahua® productos contienen cero sulfatos y una abundancia de aceites nutritivos para hidratar y curar el cabello y el cuero cabelludo.
P - ¿Cómo debo almacenar mi Rahua® Elixires ?
A - Nuestro Rahua Elixirs son aceites puros y simbióticos (cultivados en la selva tropical). Por favor, manténgalos en un lugar fresco y seco lejos de la luz directa, o en la caja original.
P - ¿Son sostenibles los productos Rahua®?
R - Sí, obtenemos nuestros aceites característicos de los amazónicos indígenas que han transmitido sus conocimientos ancestrales a través de generaciones. Comprar estos aceites elaborados de esta manera ayuda a apoyar la selva tropical y sus defensores más incondicionales: sus habitantes.
P - ¿Cómo se originan sus ingredientes?
R - Tenemos un protocolo robusto en su lugar que nos permite examinar todos los ingredientes y su origen. Cada ingrediente debe pasar este proceso de control.
P - ¿Cómo se procesan sus productos?
R - - Nuestros productos se procesan bajo los protocolos más rígidos. Nuestros laboratorios e instalaciones de fabricación son seguros, limpios y certificados como instalaciones orgánicas del USDA.
P - ¿Es Rahua® comercio justo?
R - Nuestro espíritu va más allá del comercio justo. Rahua® de Amazon Beauty® Inc. se compromete a preservar no sólo la selva amazónica, sino también a los indígenas que la llaman hogar. Nos dedicamos a defender la selva amazónica y a fortalecer sus comunidades financieramente y a educarlas sobre sus derechos humanos e intelectuales.
P - ¿A qué otras causas ambientales está afiliada Rahua®?
R - Nuestra organización hermana es Ecoagents.org, que trabaja para preservar la selva amazónica y también trabaja en estrecha colaboración con Landislife.org, que defiende los derechos de los pueblos indígenas para la autodeterminación. Rahua también apoya a Ecoactivos en El Proyecto Flamencos Rosas que trabaja para limpiar y mantener el hábitat natural de los flamencos en las Islas Galápagos.
P - Al usar Rahua® ¿cómo ayudo a preservar la selva tropical?
R - Al adoptar una rutina de belleza sostenible y utilizar ingredientes naturales, derivados de plantas y orgánicos, está fomentando el consumo reflexivo de los recursos de la Tierra y evitando que los contaminantes entren en su ecosistema local. Mediante el uso de Rahua® productos que está logrando resultados hermosos y duraderos mientras que también honra la vida vegetal, animal y humana dentro de la selva tropical y más allá. Su compra de Rahua® ayuda a apoyar directamente a más de 500 familias indígenas amazónicas. Belleza es poder® - Gracias!
P - ¿Amazon Beauty® Inc. y Rahua® están afiliados a Amazon.com?
R - Amazon Beauty® Inc. y Rahua® son marcas comerciales registradas de nuestra empresa y son completamente independientes de amazon.com.
P - Liderando el camino. Si no hay normas gubernamentales unificadas, ¿qué está haciendo Rahua al respecto?
R - Sí. Rahua es parte de un grupo de empresas de belleza que trabajan con legisladores en Washington, D.C. para exigir a los fabricantes que publiquen información completa sobre etiquetas sobre sus productos en línea y divulguen cualquier sustancia química potencialmente dañina contenida en su cuidado de la piel y productos para el cuidado del cabello. https://www.vanityfair.com/style/2017/09/counteract-coalition-beauty-washington.
Our name, Rahua (ra-wa), finds its roots in the rare ungurahua fruit found in the Amazon rainforest. The oil processed from these ungurahua fruits, rahua oil, is a highly effective ingredient for transforming dry, damaged hair, giving it noticeable shine and health. Rahua oil is also present in a range of our body care products helping to nourish and soothe the scalp and skin both.
We use rahua oil for a multitude of reasons, for example: by fortifying weak, damaged strands to reduce breakage and split ends; maintaining follicular and scalp health by gently cleansing and balancing your microbiome; by taking advantage of rahua oil’s super-fine molecules to help push color pigmentation deep into the hair shaft, greatly extending color endurance.
The art of making rahua oil is an ancient, female-led ceremony rooted in wisdom and the lunar cycle. In 2009, only 15 Quechua and Achuar people crafted rahua oil - a tradition that was at risk of disappearing.
Today, Rahua has trained 5,250+ people across 6 tribes to cultivate this sacred ingredient while preserving the ritualistic sacred process.
If Rahua is your first foray into natural hair care, you will see an immediate difference in experience with our products. Instead of SLS (sodium lauryl sulfates, a common cleanser added to a wide range of shampoos), our ingredient list is made up of plant-powered surfactants like coco betaines that are gentle on the skin and scalp while still cleansing thoroughly. You may not see an immediate voluminous lather with natural shampoos. Our shampoos do their job by clinging to oil and dirt and sliding away with the flow of water.
When our founder Fabian Lliguin, a renowned hairstylist and colorist in New York City, found himself immersed in the heart of the Amazon rainforest, educating indigenous people about their land rights and human rights, he realized he was surrounded by women with fantastically long, lustrous hair that cascaded past their waists.
Their secret? Rahua Oil. For centuries the members of the tribe, who live deep within the rainforest, had relied on this oil to nourish their hair and skin. They gave Fabian one bottle of rahua oil to take home and in his salon, he decided to use the oil as a treatment for a client with extremely dry, damaged hair. He immediately saw results, her hair was completely transformed from brittle and lifeless to healthy, shiny, and bouncy and the rest was history.
For Rahua, there is nothing more natural or beautiful than the bounty of the Amazon rainforest. Our goal as a business is to use this bounty—safeguarded by its Indigenous peoples—to create the cleanest and greenest beauty products on earth. Rahua is an outgrowth of our founders’ activism on behalf of the rainforest and its peoples and we’re only as strong as the tribes and the forest itself.
In order to keep our sacred source of Rahua sustainable, we facilitated a process that prioritizes maintaining and protecting the tribespeople’s way of life. We purchase directly from a number of families and communities who cultivate our ingredients using ancient traditional methods. We pay them a higher price in order to honor and sustain their work, their quality of life, and the Amazon rainforest itself.
For years, the norm has been to use fillers and silicones in hair care products, which only coat your hair, providing short-term results that only look good on the surface level. Rahua products are made with plant-powered ingredients that work to nourish and revitalize in all aspects of hair care, targeting hair from the root to the tip.
Our formulas use rahua oil, an oil made from the fruits of the Amazonian ungurahua palm, which has an extraordinarily small molecular structure, helping it deeply penetrate the hair, bonding to and repairing the cortex, while smoothing the cuticle. This creates hair that not only looks lustrous but is more importantly, healthier, stronger, and properly nourished.
All Rahua products are formulated and made in the USA using plant-powered ingredients sourced from over 70 countries. Our Symbiotic ingredients come from over 9 countries spanning the Amazon rainforest. We pride ourselves on our environmentally conscious efforts, ensuring that we give back to the forest that has given us so much.
Amazon Beauty Inc. and Rahua are registered trademarks of our company and are completely separate from Amazon.com, Inc/Amazon.
Symbiotic is Rahua’s signature standard. In order for an ingredient to be classified as Symbiotic, it must be rainforest grown wild in undisturbed virgin forest, harvested and prepared using Indigenous knowledge by people indigenous to the virgin forest environment, and it must be purchased at a price that helps to grow and sustain these traditions, build economies, and empower the indigenous people.
Rahua is paraben-free, sulfate-free, silicone-free and phthalate-free! Our formulas use plant-powered surfactants that are gentle on the skin and scalp while still cleansing thoroughly. You may not see an immediate voluminous lather with natural shampoos. Our shampoos do their job by clinging to oil and dirt and sliding away with the flow of water.
The ingredient “natural aroma” is a fragrance made of a custom blend of natural plant components including notes taken from essential oils. Since it’s a proprietary mix, the ingredient “natural aroma” encompasses what’s included without revealing its unique blend.
If you are susceptible to allergens with scent products, we recommend testing in small doses.
No. All Rahua products are vegan and cruelty free. We do not test products on animals, nor use any animal proteins or animal byproducts (like lanolin or beeswax) in the making of any Rahua products.
Yes, all Rahua products are vegan and cruelty free. We do not test products on animals, nor do we use any animal proteins or animal byproducts (like lanolin or beeswax) in the making of any Amazon Beauty products.
Yes, Rahua products are gluten-free. In lieu of beauty ingredients which typically contain gluten, we use quinoa. We discovered that this superfood from the Andes Mountains has a small molecular weight, which allows it to penetrate deeper, strengthening hair and improving skin’s elasticity. But for those who are especially sensitive, we always recommend consulting a medical professional or conducting a patch test.
Our ethos goes beyond fair trade. Rahua by Amazon Beauty Inc. is committed to preserving not only the Amazon rainforest, but also the indigenous people who call it home. As a small business that works directly with the tribes who cultivate, harvest and process our ingredients, we have opted out of any third party fair trade certifications. Instead, we cut out the middlemen and source select ingredients, like our namesake Rahua oil, directly from the tribes themselves who are paid fairly and above market rate.
We are dedicated to defending the Amazon rainforest and strengthening its communities financially and by educating them about their human, intellectual and land rights.
While Rahua products are consciously formulated and plant-powered, we understand that allergies and sensitivities are unpredictable. As with any new product, if you are highly sensitive, we recommend looking through the full ingredient list (available under all our product pages), consulting a medical professional for those who are especially sensitive, or doing a patch test before using our products.
Like anyone with reactive allergies or sensitivities, we recommend that you perform a patch test before using any of our products or consulting a medical professional if you are especially sensitive. We have the full ingredient lists of our products available for review under each individual page. If you have any questions or concerns, please email us at customercare@rahua.com and we’ll get back to you!
Our products are incredibly versatile and can be used across a wide range of hair types! However, we understand that everyone has their different needs and hair goals, so we created a Hair Quiz to help match you with the perfect products from our catalog.
You can store your shampoos and conditioners as you would your other hair care products. For treatments, body care, stylers and especially oils like our Elixir, we recommend storing them in a cool, dry place away from direct light. You can also leave your products in the original packaging to keep them safe.
Yes, Rahua products are consciously formulated with plant-powered, rainforest botanicals and ingredients. While our products are free of harsh ingredients and animal proteins which makes it perfectly safe for those who are pregnant or nursing, we always recommend reviewing with a medical professional for any specific sensitivities.
If you are new to plant-powered, sulfate-free hair care, you may not see a voluminous lather upon use. Our shampoos do their job by clinging to oil and dirt and sliding away with the flow of water so rest assured that even without the lather, our shampoos are cleansing your hair and scalp!
Totally normal! As our products are made with plant-powered botanicals with no artificial dyes, there may be minute differences in color depending on the ingredients we use. But rest assured that we always follow the same established ingredients, formula and process - we, however, cannot account for the natural color differences our ingredients may have.
While our products can be used across all hair types, there are a range of products that are better suited for those with finer hair. We recommend products like our Voluminous Essential Hair Care Set - a great set for anyone with fine hair looking to add volume and bounce. We also have an alternate, lighter version of our best selling treatment, Leave-In Treatment Light, to help those who want hydration without the weight.
Overall, our products are very concentrated so we always recommend that first time users try a smaller amount, especially with an oil like our Legendary Amazon Oil. Less is more!
Yes! We have a curated collection of products perfect for thicker or textured hair types. We recommend using heavier and more moisturizing products to help better form curl patterns and protect dry hair.
Our Hydration Essential Hair Care Set is a great option for daily or weekly use, depending on your hair type and needs, helping to layer and retain moisture. Pre-wash treatments like our Hydration Hair Mask or Enchanted Island Vegan Curl Butter are also options to help layer moisture on stubbornly dry hair or textured hair.
Yes, Rahua products are great for straight hair! You can choose from a range of products like the Classic Essential Hair Care Set which helps nourish and add shine, the Voluminous Essential Hair Care Set clarifies and adds body and bounce, and the Hydration Essential Hair Care Set which transforms dry, damaged hair. It’s all dependent on your hair type and goals.
Yes, Rahua is made with plant-powered, rainforest-grown ingredients that are safe to use on everyone’s hair in your entire family, including children. However, you know your children best. If allergies or sensitivities are present, we recommend consulting a medical professional or doing a patch test first.
In addition to our founders’ activism and advocacy for environmental protections, Rahua has helped to preserve the Amazon Rainforest by providing legal and financial aid to 200+ Achuar communities in Ecuador to ensure that they remain the rightful owners of their land.
Indigenous communities protect about 80% of the world’s biodiversity, despite making up less than 10% of the global population, making their leadership in conservation essential. With more than 211 million acres of the Amazon Rainforest already lost due to deforestation, natural disaster, and other causes, Rahua’s work is more important than ever.
To date, Rahua has preserved over 1.6 million acres of the Amazon rainforest with our Symbiotic and sustainable practices and direct relationships with the tribes who cultivate and create our rahua oil. At least 10% of Rahua’s profits go toward protecting Indigenous lands and preserving the rainforest and in 2024, we raised our contribution to 30% in order to fund and directly address the needs voiced by the community.
Since 2000, our founder Fabian Lliguin has spent over 11,000 hours in the rainforest, working alongside Indigenous communities to advocate for land rights, providing direct support, and standing on the front lines of environmental protection.
At least 10% of Rahua’s profits go toward protecting Indigenous lands and preserving the rainforest. In 2024, Rahua increased its contribution to 30%, to fund and directly address needs voiced by the community:
The art of making rahua oil itself is an act of preservation - the ancient, female-led ceremony is rooted in wisdom, empowerment, and the rhythms of the lunar cycle. Several tribes have been trained as a part of Rahua’s education program to cultivate and hand-harvest this ingredient sustainably while preserving the sacred process.
In 2009, only 15 Quechua and Achuar people still crafted rahua oil. Today, 6 tribes or 5,250+ people, have been trained as a part of Rahua’s education program to cultivate this ingredient while preserving the sacred process. Working with our Amazonian partners, we have cultivated over 70,000 pounds of rahua oil while honoring the traditional harvesting process.
Our sister organization is Ecoagents.org, a non-profit that works to preserve the Amazon Rainforest alongside Landislife.org, which defends indigenous peoples’ rights for self determination. Rahua also supports Ecoagents on The Pink Flamingos Project (https://ecoagents.org/pages/flamingos-project) which works to clean and maintain flamingos’ natural habitat in the Galapagos Islands.
If your order contains a preorder product, the entire order will ship once the preorder item becomes available! We will always mark an approximate arrival date on the product page.
Please allow 1-2 business days for us to process your order. If you placed your order on Friday, over the weekend or during a holiday, processing will not begin until the next business day.
Depending on the final destination, shipping times can vary from 5-10 business days.
Unfortunately, due to changes in many carriers' shipping processes, the first scan may be a bit delayed and delivered orders may be marked before the actual delivery date. We ask that you wait 24-48 hours for your tracking information to update.
If you are still experiencing tracking or delivery issues after 24-48 hours, please contact us at customercare@rahua.com and our team will get back to you shortly!
Before initiating a return, please make sure that your original order was placed no more than 30 days ago. We also ask that at least 75% of the product remains in its original packaging in order to receive a refund.
To begin your return, please contact customercare@rahua.com with your order number.
We’re so sorry that there was an issue with your order! Please email us at customercare@rahua.com with your name, order number, (if you used a different email address or phone number with the affected order, please include it as well) and any photos of the damage.
Our team will investigate and get back to you as soon as possible!
Unfortunately, we do not accept returns or refunds for any product with a fl. oz. under 2 oz., including deluxe minis and travel sizes due to the size of the product.
Yes! Our customers can enjoy free shipping on orders €80+.
Rahua.eu currently ships across the EU. We have separate websites for the US (Rahua.com) and the UK (Rahua.uk), please visit these websites in order to receive your order faster!
Our customers have the option to subscribe to a number of our products. To subscribe, all you need to do is choose your variant and toggle the option from “one-time purchase” to “subscribe and save 10%”. Switching to the section option will bring up a dropdown list of three different monthly subscription cadences.
When you sign up for a Rahua subscription, you receive 10% off every subscription shipment. You can subscribe to as many or as few Rahua products as you'd like, including sets. You also have the flexibility to set your subscription schedule to every 1, 2, or 3 months.
You can easily modify your subscription at any time. Simply log into your account and select subscriptions to view your active subscriptions. Select the subscription you wish to modify, then you can pick your preferred shipping cadence, skip an upcoming order, select a new charge date, add or remove a product on your existing subscription, change the shipping address, or update your payment information.
Depending on the frequency you've selected, your card will be charged as soon as your product is ready to ship either 1, 2, or 3 months after you've purchased the subscription. You'll receive an email notification 3 days before we ship out your next order, at which point you will be able to update your preferences if desired. You can also edit your next shipment date by logging into your subscription account.
Promo codes are not eligible on subscription orders as your discount is already built into the subscription price! You will always receive 10% off of subscription orders automatically. Rewards are still applicable to recurring orders. If you would like to apply a discount code at checkout to an order that includes one-time products, the discount will only be applied to the non-subscription items in your cart.
You can cancel your subscription at any time before your next order ships, by adjusting your preferences in our subscription portal. If you have any issues accessing your account and need further assistance in modifying your recurring order, please contact customercare@rahua.com.
While we do our best to keep every product in stock, there may be instances where we run out of inventory. In these cases, we'll notify you ahead of time to let you know that your upcoming delivery is on hold. You will not be charged until we are ready to ship your product.
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